10% off your first order: NACIO10

10% off your first order: NACIO10

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Refund policy

Refund policy

Effective Date: January 1, 2026

Thank you for shopping with NACÍO. We curate and offer unique fashion pieces, and want you to shop with confidence and clarity.

1. All Sales Are Final

All purchases made through our website or retail channels are final. This means we do not accept returns, offer exchanges, provide refunds, or cancel orders once they are confirmed and completed. Please review all product images, descriptions, sizing details, and other information carefully before placing your order.

This policy applies to all products unless otherwise expressly stated at checkout or in the product description.

2. No Cancellations or Modifications

Once an order is placed, it cannot be canceled or modified. Please ensure all details — including shipping address, item selection, sizes, and quantities — are accurate before completing your purchase.

3. Damaged or Incorrect Items

Your satisfaction is important to us. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at:

📧 info@nacioofficial.com

Include your order number, photos of the issue, and a brief description of the problem so we can assess and assist you promptly. We may request additional information to help resolve the issue.

4. Item Condition & Descriptions

We take great care to accurately depict and describe each item we sell. However, because many products (like pre-owned/vintage pieces) may have unique qualities and subtle signs of wear, expectations of condition can vary. We encourage you to reach out with any questions prior to purchase.

5. Contact Us

If you have questions about our policies or need clarification before placing an order:

📧 Email: info@nacioofficial.com

We’re happy to help you with sizing guidance and item details to ensure confidence in your purchase.

Effective Date: January 1, 2026

Thank you for shopping with NACÍO. We curate and offer unique fashion pieces, and want you to shop with confidence and clarity.

1. All Sales Are Final

All purchases made through our website or retail channels are final. This means we do not accept returns, offer exchanges, provide refunds, or cancel orders once they are confirmed and completed. Please review all product images, descriptions, sizing details, and other information carefully before placing your order.

This policy applies to all products unless otherwise expressly stated at checkout or in the product description.

2. No Cancellations or Modifications

Once an order is placed, it cannot be canceled or modified. Please ensure all details — including shipping address, item selection, sizes, and quantities — are accurate before completing your purchase.

3. Damaged or Incorrect Items

Your satisfaction is important to us. If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at:

📧 info@nacioofficial.com

Include your order number, photos of the issue, and a brief description of the problem so we can assess and assist you promptly. We may request additional information to help resolve the issue.

4. Item Condition & Descriptions

We take great care to accurately depict and describe each item we sell. However, because many products (like pre-owned/vintage pieces) may have unique qualities and subtle signs of wear, expectations of condition can vary. We encourage you to reach out with any questions prior to purchase.

5. Contact Us

If you have questions about our policies or need clarification before placing an order:

📧 Email: info@nacioofficial.com

We’re happy to help you with sizing guidance and item details to ensure confidence in your purchase.